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Major Elevator's Commitment

We Respond Fast, No Matter the Hour

When there is an elevator emergency, you need a team that answers quickly and takes immediate action. Major Elevator delivers around-the-clock service across Manhattan with experienced techs ready at all hours.

  • Live team always answers the phone, not an automated service
  • Average dispatch time under 30 minutes
  • Mechanics deployed directly from Manhattan
  • Full post-service reporting and communication

When to Call Us Immediately

Common Elevator Emergencies We Handle

Not every issue can wait. Below are examples of urgent elevator problems our Manhattan team is ready to respond to 24/7:

01. Passengers trapped inside the elevator

02. Total elevator failure or breakdown

03. Elevator stuck between floors

04. Loss of power or communication systems

05. Fire service activation not working properly

06. Emergency phone not functioning

07. DOB mandated shutdowns requiring immediate action

Fast Response When Every Minute Counts

What You Can Expect From Our Emergency Team

When you contact Major Elevator, you’re connected with real people who know Manhattan buildings and move fast to fix the problem.

01

Live Answer

Every emergency call is answered by a real person, not a machine.

02

Immediate Dispatch

We deploy borough-based techs to your site within minutes.

03

On Site Diagnostics and Repair

Our trained mechanics arrive equipped to resolve most issues on the spot.

04

Clear Communication

You’ll be updated every step of the way — no surprises, no silence.

What Our Clients Say

What It’s Like to Work With Major Elevator

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Fla Tiron

Loyal Customer
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We work in a building where Major Elevator provides service. They are an excellent company Friendly and ALWAYS available. Having seen other services repeatedly let us down, we are very very happy to have Major as a replacement.

Where We Provide 24/7 Emergency Service

Fast Emergency Dispatch Across New York City

Click Your Borough for Local Service Info

Manhattan

Trusted elevator company for luxury towers, co-ops, commercial offices, and residential

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Brooklyn

We handle brownstones, schools, and mixed-use properties with ease.

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Queens

Repairs across hospitals, mid-rises, and residential towers.

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Bronx

Reliable service for housing developments, public buildings, and more.

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Frequently Asked Questions

Common Questions About 24/7 Elevator Response

What qualifies as an elevator emergency?

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Emergencies include passengers stuck in elevators, full equipment shutdowns, power loss, fire service activation issues, and DOB-mandated shutdowns.

How fast is your emergency response?

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Our average dispatch time in Manhattan is under 30 minutes. We have local technicians on standby around the clock.

Do I have to be an existing customer to call for emergency service?

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No. We respond to emergency calls for both current clients and new buildings. Our priority is resolving the issue quickly.

Is your emergency line answered by a real person?

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Yes. You will always speak directly to a trained team member — never a third-party answering service.

Can you perform emergency repairs outside regular business hours?

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Absolutely. Our emergency services are available 24/7, including nights, weekends, and holidays.

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