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When Elevators Go Down, We’re Already on the Way
Emergencies don’t wait for business hours and neither do we. Major Elevator provides immediate emergency elevator response across Queens, with licensed mechanics on call around the clock.
Major Elevators Commitment
When there is an elevator emergency, you need a team that picks up the phone and shows up fast. Major Elevator delivers urgent support across Queens with trained techs ready 24 hours a day.
When to Call Us Immediately
Not every issue can wait until morning. Here are the situations where Major Elevator provides immediate 24/7 response:
If someone is stuck in the cab, call us right away. Our team is trained to respond quickly and safely to rescue passengers without delay.
A total system shutdown leaves your building without vertical access. We arrive fast to diagnose the issue and get your elevator back in service.
When the elevator stops mid-travel, it can pose serious safety risks. We act quickly to stabilize the system and recover safe operation.
Elevators depend on power and intercoms to function safely. If either goes down, we’ll respond immediately to restore connection and control.
When fire recall or override features aren’t working, your building may be out of compliance. We repair critical systems fast to protect life safety.
A broken emergency phone is a liability. We’ll get it repaired quickly to ensure trapped riders can always call for help.
If the Department of Buildings has shut your elevator down, we provide urgent service to get your system inspected, repaired, and cleared.
Fast Response When Every Minute Counts
When you call Major Elevator during an emergency, you are not waiting on hold or speaking to an answering service. You are getting real help, right away.
01
Every emergency call is answered by a real person, not a machine.
02
We deploy borough-based techs to your site within minutes.
03
Our trained mechanics arrive equipped to resolve most issues on the spot.
04
You’ll be updated every step of the way — no surprises, no silence.
What Our Clients Say
Finished couple of project with Major on time on budget. 100% transparent with their clients. Coming in with problems solving attitude. Highly recommended .
Where We Provide 24/7 Emergency Service
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We handle brownstones, schools, and mixed-use properties with ease.
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Frequently Asked Questions
Emergencies include passengers stuck in elevators, full equipment shutdowns, power loss, fire service activation issues, and DOB mandated shutdowns.
Our average dispatch time in Queens is under 30 minutes. We have local technicians on standby.
No. We respond to emergency calls for both current clients and new buildings. Our priority is resolving the issue quickly.
Yes. You will always speak directly to a trained team member — never a third-party answering service.
Absolutely. Our emergency services are available 24/7, including nights, weekends, and holidays.
Need Emergency Elevator Help Now?
Whether it’s midnight or midday, we have local technicians standing by to restore safety and service to your building.
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