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When Elevators Go Down, We’re Already on the Way
Emergencies don’t wait for business hours and neither do we. Major Elevator provides immediate emergency elevator response across NYC, with licensed mechanics on call around the clock.
Major Elevators Commitment
When there is an elevator emergency, you need a team that picks up the phone and shows up fast. Major Elevator delivers urgent support across NYC with trained techs ready 24 hours a day.
When to Call Us Immediately
Not every issue can wait until morning. Here are the situations where Major Elevator provides immediate 24/7 response:
Elevator malfunction causes passengers to become stuck, requiring urgent rescue.
Complete loss of elevator function, rendering it inoperable
Elevator halts mid-travel, unable to reach a designated floor.
Power outage or system failure disrupts elevator operations and communication.
Fire service mode fails, compromising emergency safety protocols.
The elevator’s emergency phone is out of service, limiting communication during crises.
City-issued Department of Buildings shutdowns necessitate rapid compliance and repairs.
Fast Response When Every Minute Counts
When you call Major Elevator during an emergency, you are not waiting on hold or speaking to an answering service. You are getting real help, right away.
01
Every emergency call is answered by a real person, not a machine.
02
We deploy borough-based techs to your site within minutes.
03
Our trained mechanics arrive equipped to resolve most issues on the spot.
04
You’ll be updated every step of the way — no surprises, no silence.
What Our Clients Say
Major Elevator did and does lots of works for us such as NEW elevator for commercial and residential condo buildings, they also do monthly maintenance service for our few locations. Always PROMPT, NEAT, CAREFUL, ON-TIME, RESPONSIVE, PROFESSIONAL Office management and workers. Highly recommend to all, try and see.
Where We Provide Repairs
Click Your Borough for Local Service Info
We handle brownstones, schools, and mixed-use properties with ease.
Explore brooklyn Services
Frequently Asked Questions
Emergencies include passengers stuck in elevators, full equipment shutdowns, power loss, fire service activation issues, and DOB-mandated shutdowns.
Our average dispatch time in NYC is under 30 minutes. We have local technicians on standby across all boroughs.
No. We respond to emergency calls for both current clients and new buildings. Our priority is resolving the issue quickly.
Yes. You will always speak directly to a trained team member — never a third-party answering service.
Absolutely. Our emergency services are available 24/7, including nights, weekends, and holidays.
Need Emergency Elevator Help Now?
Whether it’s midnight or midday, we have local technicians standing by to restore safety and service to your building.
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