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Major Elevators Commitment

We Respond Fast, No Matter the Hour

When there is an elevator emergency, you need a team that picks up the phone and shows up fast. Major Elevator delivers urgent support across Brooklyn with trained techs available 24 hours a day.

  • Live team always answers the phone, not an automated service
  • Average dispatch time under 30 minutes
  • Mechanics deployed directly from your borough
  • Full post service reporting included

When to Call Us Immediately

Common Elevator Emergencies We Handle

Not every issue can wait until morning. Here are the situations where Major Elevator provides immediate 24/7 response in Brooklyn

01. Passengers trapped inside the elevator

 Elevator malfunction causes passengers to become stuck, requiring urgent rescue.

02. Total elevator failure or breakdown

Complete loss of function, rendering the elevator inoperable.

03. Elevator stuck between floors

Elevator halts mid travel, unable to reach a designated floor.

04. Loss of power or communication systems

Power outage or system failure disrupts elevator operations and communication.

05. Fire service activation not working properly

Fire service mode fails, compromising emergency safety protocols.

06. Emergency phone not functioning

The elevator’s emergency phone is out of service, limiting communication during crises.

07. DOB mandated shutdowns requiring immediate action

City issued shutdowns from the Department of Buildings that must be resolved quickly.

Fast Response When Every Minute Counts

What You Can Expect From Our Emergency Team

When you call Major Elevator during an emergency, you are not waiting on hold or speaking to an answering service. You are getting real help, right away.

01

Live Answer

Every emergency call is answered by a real person, not a machine.

02

Immediate Dispatch

We deploy borough-based technicians to your site within minutes.

03

On Site Diagnostics and Repair

Our trained mechanics arrive equipped to resolve most issues on the spot.

04

Clear Communication

You will be updated every step of the way — no surprises, no silence.

What Our Brooklyn Clients Say

What It’s Like to Work With Major Elevator

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Vitaliy K

Loyal Customer
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Major Elevator did and does lots of works for us such as NEW elevator for commercial and residential condo buildings, they also do monthly maintenance service for our few locations. Always PROMPT, NEAT, CAREFUL, ON-TIME, RESPONSIVE, PROFESSIONAL Office management and workers. Highly recommend to all, try and see.

Where We Provide 24/7 Emergency Service

Fast Emergency Dispatch Across New York City

Click Your Borough for Local Service Info

Manhattan

Fast repairs for luxury towers, co-ops, and office buildings.

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Brooklyn

 We handle brownstones, schools, and mixed-use properties with ease.

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Queens

Repairs across hospitals, mid-rises, and residential towers.

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Bronx

Reliable service for housing developments, public buildings, and more.

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Frequently Asked Questions

Common Questions About 24/7 Elevator Response

What qualifies as an elevator emergency?

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Emergencies include passengers stuck in elevators, complete shutdowns, power loss, fire service activation issues, and Department of Buildings shutdowns.

How fast is your emergency response?

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Our average dispatch time in Brooklyn is under 30 minutes. We have local technicians on standby at all hours.

Do I need to be an existing customer to request emergency service?

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No. We respond to emergency calls for both current clients and new buildings. Our priority is solving the issue quickly.

Is your emergency line answered by a real person?

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Yes. You will always speak directly to a trained Major Elevator team member — never a third-party answering service.

Can you perform emergency repairs outside regular hours?

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Absolutely. Our emergency services are available around the clock — including nights, weekends, and holidays.

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